Returns

We accept the return of any unopened bags. All returns must be received in good condition (please return in a hard box) and within 45 days of order. Please ship only through USPS. We cannot guarantee a refund on anything returned through UPS or FedEx. Return shipping costs will not be credited. If a returned item was shipped for free, the actual shipping cost will be deducted from your refund.

Please send returns to:

Ecoparti Returns
165 Front Street Suite 2421
Chicopee, MA 01013

We are unable to refund custom mixtures, Glassines, or Cones.